Terms of service
Terms of Service
Welcome to lopergoloalessandro.com. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
1. General Information
These Terms of Service govern all purchases and the use of our online store. By placing an order, you agree to these Terms.
Business Operator:
lopergoloalessandro.com
Kreuzstraße 29
72074 Tübingen
Germany
Email: support@lopergoloalessandro.com
Phone: +49 171 8343842
2. Scope of Application
These Terms apply to all orders placed by consumers within the meaning of §13 BGB (private customers) through our online store.
3. Conclusion of Contract
By placing an order via our website, you submit a binding offer to purchase.
A contract is concluded when you receive an order confirmation via email.
We reserve the right to refuse orders in justified cases (e.g., suspicion of fraud, incorrect data, lack of availability).
4. Prices & Payment
All prices shown on our website include applicable taxes unless stated otherwise.
We accept the payment methods displayed at checkout.
Payment must be made before the order is processed and shipped.
5. Shipping & Delivery
Shipping is carried out according to our Shipping Policy.
Delivery times may vary depending on location and external factors.
If your package cannot be delivered due to an incorrect address or failure to pick it up, you are responsible for any additional shipping costs.
6. Right of Withdrawal
Consumers have a 14-day right of withdrawal according to EU law.
Details can be found in our Return & Refund Policy.
7. Returns
Returns must follow the instructions provided in our Return & Refund Policy.
Customers bear the cost of returning goods unless otherwise stated.
8. Warranty
Consumers are entitled to statutory warranty rights under German law.
If goods arrive defective or damaged, please contact us immediately at:
support@lopergoloalessandro.com.
9. Liability
We are liable for damages only in cases of intent, gross negligence, or breach of essential contractual obligations.
We are not liable for indirect or consequential damages unless required by law.
10. Intellectual Property
All content on this website (images, text, logos, design) is protected by copyright.
Use, copying, or redistribution without permission is prohibited.
11. Data Protection
We process personal data only in accordance with our Privacy Policy.
12. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany, excluding UN sales law.
13. Dispute Resolution
The European Commission provides an Online Dispute Resolution platform (OS):
https://ec.europa.eu/consumers/odr/
We are not obligated or willing to participate in dispute resolution proceedings before consumer arbitration boards.
14. Contact
For questions or support, contact us at:
support@lopergoloalessandro.com